Loyalty Program Software for Flower Shops and Florists
Short answer: flower shops and florists keep customers by remembering the occasions they buy for (birthdays, anniversaries, Mother’s Day, Eid) and reminding them a few days before. Dopamine lets customers join by scanning a QR code at the counter or on the bouquet card, records every order, and sends occasion reminders and rewards on WhatsApp. Free for one shop.
Why florists need a different kind of loyalty
Most people buy flowers a few times a year, for specific dates. A free bouquet after 10 visits is out of reach. What brings them back is a timely reminder and a reason to order from you instead of an app.
Loyalty ideas for flower shops
| Idea | Example |
|---|---|
| Occasion reminder | “Your wife’s birthday is next Tuesday. Same roses as last year?” |
| Points on spend | Points toward a free arrangement |
| Seasonal early order | Regulars pre order for Mother’s Day and Valentine’s Day before stock runs out |
| Weekly flower club | A discount for customers who order fresh flowers every week for home or office |
| Thank you on the 5th order | A free small bunch with the next order |
Hi Sarah, last year you sent white roses on 21 March. Would you like us to prepare the same for Mother’s Day? Reply YES and we will hold them.
Only message customers who joined your program. More examples are in WhatsApp messages for each customer group.
How it works with Dopamine
- Customers scan a QR code at the till, on the receipt or on the bag. WhatsApp opens and they join in seconds, with no app to download.
- Staff record the visit with a short code and the bill amount, so you see every customer’s visits and spend.
- Customers are grouped automatically: top customers, regulars, customers going quiet and lost customers.
- Each group gets its own WhatsApp message, from a thank you to a win back offer, sent on Autopilot.
What it costs
Dopamine is free for one store (Ignite plan, with 10 message credits to start). Growth adds Autopilot win back, smart segments, feedback and Google reviews: AED 999 a year in the UAE, or USD 272 a year elsewhere in the GCC. Enterprise adds your own brand name: AED 2,000 or USD 545 a year. WhatsApp messages use credits: AED 175 or USD 48 per 500. See pricing or see how Dopamine works.
Frequently asked questions
What is a good loyalty program for a flower shop?
Occasion reminders before birthdays, anniversaries and Mother’s Day, points on spend, and early ordering for regulars in busy seasons.
How do florists get repeat customers?
Remember why each customer bought flowers and remind them a few days before the same date next time, on WhatsApp.
Do customers need an app to join a florist loyalty program?
No. With Dopamine they scan a QR code at the counter or on the bouquet card and join on WhatsApp.
How much does flower shop loyalty software cost?
Dopamine is free for one shop. Growth is AED 999 a year in the UAE or USD 272 a year elsewhere in the GCC, plus message credits.
